Timber Trust Equipment

It depends on the wood you handle (diameter, species, volume) and on how you'll power or tow the machine. Send us those details through our contact page and we'll help you compare suitable models.

Most machines are heavy and ship by freight truck, directly from the manufacturer or distributor. Tracking information is shared once your order has shipped. Delivery options can vary by model and address, so contact us if you have specific access or unloading requirements.

Lead times depend on the model and on manufacturer availability. If you need a machine by a certain date, contact us before ordering and we'll check the current estimate for that model.

We ship within the contiguous United States. For Alaska, Hawaii or other locations, please contact us before ordering.

Yes. Every machine is covered by its manufacturer's warranty. Coverage terms vary by brand and model; ask us if you'd like the warranty details for a specific machine.

Replacement and wear parts are supplied through the manufacturer. Contact us with your model and we'll help you source the right part.

It depends on the model. Some machines ship ready to use, others need light assembly before first use. The manufacturer's manual explains each step, and you can contact us with any setup questions.

Returns are handled according to our Refund Policy, which sets out eligibility, timeframes and any conditions. Please read it before ordering, and contact us if anything is unclear.

Available payment methods are shown at checkout. All payments are processed through Shopify's secure, encrypted checkout.

Use our contact page. Our team is available Monday to Friday, 9am to 5pm EST.